Return Eligibility

You may request a return within 7 days of receiving your order.

To qualify for a return:

• The item must be unused and in its original condition
• The item must be in the original packaging
• Proof of purchase or order number is required

Non-Returnable Items

The following items cannot be returned:

• Opened or used products
• Damaged products caused by misuse
• Clearance or sale items
• Gift cards or digital products

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If approved:

• Refunds will be processed to the original payment method
• Processing time may take 5–10 business days depending on your bank or payment provider

Return Shipping

Customers are responsible for return shipping costs unless:

• The wrong item was sent
• The item arrived damaged or defective

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with:

• Your order number
• Photos of the product
• Description of the issue

We will arrange a replacement or refund where applicable.

Exchanges

We only replace items if they are defective or damaged.

Contact Us

For returns, refunds, or support inquiries, contact us at Our LiveChat

 

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